3 Star Hotel
AZ Hotel and Serviced Apartments
Jalan Tun Mustapha, Labuan Main Town, Labuan, Malaysia View Map
1/104About
AZ Hotel and Serviced Apartments provides flawless service and all the necessary facilities for visitors.Maintain seamless communication using the complimentary Wi-Fi at serviced apartment. Effortlessly arrange transportation to and from the airport using the serviced apartment's airport transfer services.Discovering Labuan becomes even more accessible, thanks to the shuttle amenities provided at the serviced apartment.For visitors traveling by automobile, complimentary parking is available. During your stay at this fantastic serviced apartment, the attentive front desk personnel can provide you with a range of amenities such as concierge service, luggage storage and safety deposit boxes. At the serviced apartment, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes.During leisurely days and evenings, on-site amenities such as daily housekeeping enable you to fully enjoy your accommodation. For all your minor, last-minute requirements, the convenience stores can promptly cater to them, eliminating the need to venture out.Kindly note that smoking is prohibited in the serviced apartment to ensure fresher air for all visitors. For visitors wishing to smoke, designated smoking zones can be found.At AZ Hotel and Serviced Apartments, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at serviced apartment with the knowledge that certain rooms are equipped with linen service, blackout curtains and air conditioning for your convenience.A few accommodations within AZ Hotel and Serviced Apartments offer unique design elements such as a balcony or terrace.Certain rooms boast in-room amusement features such as television and cable TV, offering guests an enjoyable stay.In select rooms within the serviced apartment, a refrigerator, bottled water, a coffee or tea maker, instant coffee and instant tea is available to cater to your requirements when desired. In the serviced apartment, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and toiletries, ensuring a comfortable stay for guests. At the serviced apartment, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. At AZ Hotel and Serviced Apartments, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Discover the fitness amenities at serviced apartment to maintain your health and strength during your getaway.
86 Reviews
- Cleanliness
- 8.5
- Staff
- 8.6
- Location
- 8.8
What Guests Say
- “It's in a strategic location, but I need to have my own transport or use Grab to go to the town center. The room is okay, and it's spacious.”
- “Breakfast provided by secret recipe downstairs. That was okay, some days the meal is good, some days were bland. Room is okay for being…”
Top Amenities
- Restaurant
- Free Internet Access
- Free Parking
- Fitness Center
- Accessible Rooms / Facilities
- Airport Shuttle
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/43-Bedroom Apartment with Balcony
- Accessible by lift
- Adapter
- Additional bathroom
- Additional toilet
1/4Twin Room with City View
- Accessible by lift
- Adapter
- Air conditioning
- Bath or Shower
1/4Queen Room
- Accessible by lift
- Adapter
- Air conditioning
- Bath or Shower
1/4King Room
- Accessible by lift
- Adapter
- Air conditioning
- Bath or Shower
1/4City King Room
- Adapter
- Air conditioning
- Alarm clock
- Bath or Shower
1/43 Bedroom Apartment
- Adapter
- Additional bathroom
- Additional toilet
- Air conditioning
1/4City Twin Room
- Adapter
- Air conditioning
- Alarm clock
- Bath or Shower
1/4City Queen Room
- Adapter
- Air conditioning
- Alarm clock
- Bath or Shower
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What Guests Loved
Based on 86 reviews
Pros +
- It's in a strategic location, but I need to have my own transport or use Grab to go to the town center. The room is okay, and it's spacious.
- Breakfast provided by secret recipe downstairs. That was okay, some days the meal is good, some days were bland. Room is okay for being in labuan. Location is good, got few restaurants nearby, mosque as well.
- The location is walking distance to nearby shops
Cons -
- I was expecting the room facing the main road, but my room window looked inside the building. And also, I only gave one pass key, and it's difficult for my spouse to go outside when I'm not in the room. because we need a pass key even to go down to the car park.
- Staffs were slow during my stay. I asked to extend my check out and paid for it but the staff did not record it. Then they called me repeatedly asking when i'm going to check out. I paid for that.
- the hot water not functioning, i have flushing it more than five minutes the temperature is still the same. important to have hot water for take bath early in the morning while we sleeping in the aircondition room.
It's in a strategic location, but I need to have my own transport or use Grab to go to the town center. The room is okay, and it's spacious.
I was expecting the room facing the main road, but my room window looked inside the building. And also, I only gave one pass key, and it's difficult for my spouse to go outside when I'm not in the room. because we need a pass key even to go down to the car park.
Breakfast provided by secret recipe downstairs. That was okay, some days the meal is good, some days were bland. Room is okay for being in labuan. Location is good, got few restaurants nearby, mosque as well.
The location is walking distance to nearby shops
Staffs were slow during my stay. I asked to extend my check out and paid for it but the staff did not record it. Then they called me repeatedly asking when i'm going to check out. I paid for that.
Helpful and friendly staff, clean room and the location easy to get around, got shuttle for pick up and drop..enjoy the stay!!??
The hotel location strategic and good condition.still very new.
the hot water not functioning, i have flushing it more than five minutes the temperature is still the same. important to have hot water for take bath early in the morning while we sleeping in the aircondition room.
Overall, the apartment was comfy enough for the 7 of us including 1 kid. A great place to stay and the staff was very helpful. Will be our preferred choice of accommodation if we plan to visit Labuan again. Thank you!
location is within city centre most places are reachable by walkingfriendly staff and was so clean and security privacy level is satisfactory
buffet breakfast menu was so bad and choices are so limited did not even have breadno replenishment when the food was finished even it is still 2 hrs to end of buffet time
The staff and Management have created a very pleasant location for travelers vacating or working in Labuan.The rooms are clean and comfortable and quiet.My suggestions concerning the breakfast menu content were acted upon promptly by the mangement
There is nothing to dislike.I look forward to my next stay at this establishment
We booked the service apartment for my family. The location so strategic with Labuan town and AZ apartment so clean and comfy.It's just like our second home.
The apartment was neat and tidy.. kichenettes was completed, but poor us we dont know how to use the electric stove.. haha, so we cooked our maggi old fashioned way.. got iron and board, hair dryer.. both toilet were clean.. we are very satisfied and happy.. forgot to take pictures.. ayoooo.. rugi.. must hv pictures to show friends.. haha
The floor was quite dusty.. much better if they provide the house slippers.. we did bought ourselves slippers even though just for a one night stay... Haha
Everything’s about AZ Hotel & Serviced Apartments are excellent and I had amazing experiences while staying there. All staffs are brilliantly courteous to all guests, which I’m truly admired and feel so welcomed by their smiles and greets. Kudos to the staff (Front Desk/Housekeeping) and the management for keeping their staff to higher level of customer services. Apart from that, the cleanliness of the premise are all satisfactory, the amenities are all complete and many more. I am very sure to return when I get back to Labuan, and I missed this place!
I’ve nothing to say on what I didn’t like. I like it all!
Comfortable room for the purpose of the visit to Labuan. The staff were very friendly and the room is good value for what it is needed for. The location is nearby everything you need within walking distance.
Unfortunately, the breakfast was served in plastic trays this time and wasn't great. I guess this is due to it being a quarantine hotel at present. Hopefully, breakfast will be better when things are more "normal".
Everything that I request was given , early check in, late check out, borrow iron, extra toothbrush and also help me to print document
master room
life too far from reception
The staff are very helpful and friendly.
Nothing!
Location city centre, clean
Apartment very clean satisfied
the price i paid is bit high as compared to the actual hotel rate.
The apartment is very god and customer service is excellent. Good job
At the veranda hv bird dropping
Nice n clean
Air bertakung at shower area
Amenities & Policies
Amenities
Fitness & Spa
- Fitness Center
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Free Parking
- Airport Shuttle
Health & Safety
- Health Services
- Hygiene certification
Accessibility
- Handicapped Rooms/Facilities
- Facilities for disabled guests available
- Wheelchair accessible
Kid Friendly
- Family Friendly
General
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 2:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | Children are not allowed. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of MYR 150.0 is required at checkin. This will be collected by credit card. You should be reimbursed on checkout via credit card, subject to an inspection of the property.
Location
Jalan Tun Mustapha, Labuan Main Town, Labuan
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